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商場裡迷了路?A.I.幫你解決! Get Lost in the Mall? A.I. Solves Your Problem!

你試過在商場裡迷路嗎?說起來也挺搞笑的,但相信有不少人也曾經在商場裡迷過路、或是找不到某家想要去的店舖。通常大家不是找商場指南就是到客戶服務中心問路,但總有一些人覺得被發現自己不懂路的事實,變相最後就不了了知。那你有想過,原來科技可以幫你的客人解決這個問題嗎?

Have you ever got lost in a mall? It sounds funny but we do believe many of us have got lost in a mall, or could not find the shop we want to go. We feel shy to be known that we cannot find our way, so some of us might be hesitate to use the directory or ask for assistance in the customer service centre. Do you know that technology might be able to solve this problem?

其中一個方法是推薦你的客人使用商場的APP,公司可事先在應用程式準備一個聊天機械人,除了隨時可以提供相應的地圖予問路的客人,代替商場指南上的地圖,好讓客人可以低調地查閱地圖。公司亦可利用手機內置的定位系統,事先在地圖上標註好當前地點及規劃路線,幫助客人更容易找到藏身在商場角落的小店。

One of the solution is to suggest your guests downloading your shopping mall app. Management team could embed a chatbot inside, providing maps to guests, therefore they could check the map secretly. By using the GPS system, you could mark the current location and plan the route first. Guests could easily find the shops located in the corner.

往往不在商場中央的店舖人流總是較少,相應地它們的租金亦會下調。假若商場可以安排方法幫助解決人流問題,除了幫助店舖的生意額外,長久而言商場亦可考慮稍微上調租戶的租金,從而獲取更高收益;而且客人亦會享受更優質的購物體驗,是為百利而無一害的方案。

For those shops not located in the main way of the mall, the rent is relatively low as the travel amount is low. If the mall management team could solve the problem, it could raise sales of the shop and the mall could consider increasing the rent. Guests could enjoy a better shopping experience at the meanwhile.

另外一個方案,就是利用引路機械人了!Asiabots研發的引路機械人得知你要去的地方後,能夠直接帶領你到目的地,就連研究地圖的時間也省去了。一起來看看我們的示範片段吧!

Any other solution would be using our robot Temi! Robot Temi developed by Asiabots could directly lead you to the destination after knowing where you want to go. Let’s watch our demo video now.

原來利用人工智能亦可幫助提升物業管理的品質和效率,如果想要知多一點,歡迎到 https://www.asiabots.com/ 瀏覽更多或聯繫我們的團隊。

Using artificial intelligence could improve the quality and efficiency of property management. Please visit our website https://www.asiabots.com/ or contact our team if you want to know more about our service.

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