Artificial intelligence [AI] is currently used in customer service, Recently there is a start-up company will use AI for medical purposes, to provide a "one-stop" service. The system will help patient to check up the symptoms of patients, then the system will recommend relevant specialist to them. It also provides booking service, In the same time as the patient's symptoms and the basic situation passed to the appropriate doctor, it greatly enhances the efficiency of consultation! The founder said that in response to the aging population, the demand for health care in Hong Kong will increase in the future, and it is expected that the artificial intelligence system will help to ease the medical pressure in Hong Kong.
"There is a huge pressure on public health care in Hong Kong," he said, adding that private health care can alleviate the situation and that the artificial intelligence system Clinicbot, which is being developed, is promoting the right Private medical services and co-operation with some dental clinics.
Another co-founder Chris Shum (Chris, right) said that the majority of Hong Kong people have misunderstanding of artificial intelligence, including doctors, that AI can replace doctors, and even become "omnipotent." So the team has to strengthen communication with the doctor, so that they understand the AI capacity, which some doctors are more willing to experience. The doctor is mainly to consider the cost, how to engage more clients and the ability to take care of more patients.
Talking about the advantages of Hong Kong startup, Chris believes that the Hong Kong Government and science park helps. They provide funding for the start-up and office, and enhance the cooperation of Hong Kong and the Mainland. He is optimistic about the prospects for development in Hong Kong. He hopes to start from Hong Kong, and then to the mainland China, and ultimately out of Asia.
Clinicbot, named as the provision of mobile clinics, Thomas said, for medical services, intelligent response to the query system, according to physical condition of the usedr, through instant messaging software, such as Facebook Messenger to AI to describe health problems, AI automatically determine The user's symptoms and then push the relevant comments and suggestions, including multi-check the user's illness, recommend cancer, Chinese medicine and specialist out-patient information and doctors, to provide booking services, query address and other readily available, the whole process as chat with WhatsApp.
(translated by Google translate)