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Hong Kong Customs Technology Expert, Mr. Wu, Explores 'Smart Customs' and 'Virtual Service Ambassadors': The Application of Natural Language Processing in Artificial Intelligence

Tnechology Forum "Embracing AI Series: A journey into Natural Language Processing" was held in a hybrid format, combining both physical and online modes in 10 January.

Mr. Wu, Senior Staff Officer (Information Technology) at Hong Kong Customs, shared during the forum the application of artificial intelligence technology in the "Smart Customs Interactive Response System". He discussed the development of the " Virtual Customs Ambassador" XiaoHui, jointly created by Asiabots and Hong Kong Customs.


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