Omni-Channel Conversational A.I.

Advanced AI Technology

With over seven years of expertise in Asian languages and the integration of the latest large language models (LLMs), our system, Geniichat, addresses the limitations of using large models like ChatGPT as the core of virtual chatbot interactions. It’s designed to overcome practical usage challenges, making AI semantic systems truly applicable in business and government sectors.

Known Issues with Direct Use of Large Language Models

Fabricated Content

Generated responses based on past data can create answers that are misleading or inaccurate.

Inconsistent Answers

Responses can vary with each interaction or prompt, leading to inconsistent answers even for the same query.

Biased Conclusions

Generated content may include socially harmful or unethical answers, and can produce information unsuitable for business contexts, such as inaccurate comparisons with competitors or misleading product descriptions.

Benefits of Geniichat™

Core System of Geniichat: Transformer-Based NLP and Large Language Model Technology

Reduced Hallucination

Geniichat effectively minimizes the risk of generating incorrect answers through advanced AI techniques, including fine-tuning and enhanced data training. This improves accuracy to meet demanding requirements.

Standardized and Accurate Responses

For both government and commercial services, precision is crucial, often requiring exact responses. Geniichat supports pre-defined answers within large language models to ensure consistent and accurate information.

On-Premise Support

While many large language models rely on public internet connections, Geniichat offers an on-premise solution. This is ideal for privacy-conscious government agencies and large enterprises, with a private training model and full system setup available on-premise.

Conversational AI

Comprehensive Solutions by Asiabots

Automated Speech Recognition (ASR)

Also known as Speech-to-Text (STT), ASR technology converts human speech into text with high accuracy. Asiabots excels in multilingual processing, handling accents and dialects, automatic speaker segmentation (Speaker Diarization), and supports over 24 languages.

Natural Language Processing (NLP) 7.0

Our seventh-generation NLP system integrates large language models to handle complex multilingual scenarios, such as simultaneous use of Mandarin and English in a single sentence. It supports advanced AI techniques like knowledge extraction and relationship extraction to address diverse client needs.

Text-to-Speech (TTS)

Asiabots can generate lifelike, human-like voices, with a wide selection of exclusive voice options. We also offer Voice Cloning technology to create unique AI "voice actors" for clients.

Digital Human Animation Engine

Asiabots is the first in Asia to offer virtual AI service ambassadors capable of real-time face-to-face interaction. Our animation technology creates synchronized lip movements, facial expressions, and actions within seconds, ensuring a smooth and natural experience.

AI Voice Engine

Supports both incoming and outgoing AI phone calls with quick, natural-sounding responses. Features include topic switching and seamless integration with human agents, with cloud-based and on-premise options available.

Omni-Channel Text Bot Platform

Handles text interactions from various social media, apps, or websites through a unified platform. It automates responses and records messages in one system, with support for transitioning from bot to human service (Live Chat).

Fine-Tuning & Prompt Engineering Expertise in AI Optimization

Our team brings years of experience in AI projects, specializing in optimizing language models through data collection, data creation, and transfer learning. We develop domain-specific and company-specific application models by fine-tuning large language models and crafting effective input prompts. This process ensures high-quality and relevant outputs, making the models practical for general use.

Voice Transcription Technology Comprehensive Cloud/On-Premise Solution

Voice transcription technology accurately converts audio into text, available as both cloud-based and on-premise solutions. It supports various applications, including meeting minutes, recorded statements, call log conversion, audio file transcription, subtitle creation, and analytical documentation.