AI auto call agent that boost self-service call experience
Let your customer search faster with Voice-controlled IVR
Stop infuriating your customer by telling them to press 1-9 again and again! Our AI IVR let your customer say what they’re looking for and bring them to the right place instantly.
Follow-up the call with next actions
Set the AI Voice to provide follow-up action at appropriate moment such as WhatsApp and text message, phone forwarding, and voice recording, etc.
Auto transcription of all conversations
Auto recognize all the conversations and turn them all into text. This makes your call reviewing process more efficient, helps you to get new insights for further development.
How does AI-handled customer call sound
Cantonese
Technical Support
Cantonese
Bank Service
English
Hotel Room Service
Mandarin
Bank Service
Huge-saving of making repetitive outbound call
Pre-schedule call campaign
Simply upload a contact list, set time and date, and assign a call script. The AI Voice will automatically make phone calls which is a great tools for notifications, reminder call, marketing, or sales call.
Swifter and cheaper than messaging
Get more immediate response from your target customers with the call campaign function to obtain early insight for follow-up. Only valid call will be charged.
Variable content in call script
Freely tag any variables content such as customer name and booking time in the call scipt. A.I. Voicebot will identify those tags and read out your given data for each call.
Auto follow-up action
Tell A.I. Voicebot to do whatever follow-up action for any call results. Send confirmation message for answering “Yes” or Call back reminder for answering “No”.
The Hong Kong Government is now making advantage of our A.I. Voicebot’s architecture to build an evaluation system for their call center’s agents.
This project is awarded a silver medal at International Exhibition of Inventions of Geneva 2022
Easy-to-use and flexible design for management
Change conversation language
Switch the AI Voicebot to speak and process English, Chinese, or any other language you want. Our speech recognition engine also support dialog in multi-language (e.g. Cantonese + English).
Keep track performance and trends
View all the real-time call data and statistics in the panel to keep tracking the call performance, and create better campaigns later on.
No-code automation builder
No prior experience in automation design? Just follow the step-by-step call flow builder, and your call automation is ready to go.
Save your time for recording
Type any content that you want to say to the call receiver. With Asiabots’s Text-to-Speech tech, A.I. Voicebot can precisely process your text and deliver it in natural voice to your customer.
Cloud-based without installation
Voicebot is running on a cloud platform which allows you to access it anywhere with browsers.
Works perfectly without PBX (Private Branch Exchange) Phone System installed, and ready to use upon deployment.
